Having Trouble Receiving Emails from Coterie?
We’ve been having a problem for a year or so now with some emails not reaching our members. Below are some points of info that may help you solve your problem. We realize it is very frustrating to think you are supposed to get the Newsletter, and you don’t get it in your inbox.
- PRE-spam filters, at email providers/ISPs: We’ve been having a problem for a year or so now with the email server companies. There is so much spam coming along that yahoo, gmail, mst.edu, etc. have built up their PRE spam filters to discard what they assume is unwanted emails (these are filters you don’t ever see and they remove all of the nasty emails you don’t want. Unfortunately they also sometimes get ones we do want).
- MST.edu users, MST Spam-filters:
If you are an mst.edu user here’s what you should do. Go to your spam filter and search for benchmark. If you find it, mark it as not spam. – If you don’t find it, that means that S&T’s IT-System will not allow emails from Benchmark through their PRE filter and we need to request this again.
- gmail and yahoo users: please check your Spam Folder AND check your Promotions Folder.
Coterie emails will sometimes go to Spam, most often to Promotions. As described above, any user will not see messages removed by a PRE filter. Always try to mark the emails as NOT SPAM. This helps let them through next time.
- fidnet users: (using fidnet’s email interface online)
Settings for Spam may be catching Coterie’s emails. Look in Spam folder first and mark “Not Spam”, this should move it to your inbox. For future Coterie emails, to prevent emails from going to spam, try this. In Settings (pull-down menu next to your user name on upper-right), select “SPAM settings” from tabs on left — I have not tried this — if you add benchmark.com in lower box (“Safelist”), I believe that will help/allow Coterie’s emails to your inbox.
If not, entering Coterie’s full benchmark address: email@example.com may work.
Thank you for your understanding.
Please let me know if you feel that you are not receiving all of the correspondence from the Coterie.
Didi Fischer firstname.lastname@example.org
Also, please remember to check our Facebook page (Coterie of Missouri S&T) for information on Coterie events!